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How to Handle Customer Complaints at Your Restaurant

There is no need to feel overly discouraged with customer complaints – one complaint does not mean you’ve automatically lost a customer. However, the way you handle the complaint will be the...

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Pros and Cons of 5 Popular Restaurant Models

Owning a restaurant can be a rewarding career path. However, it’s important to remember that not all restaurant models are created equal.  Each type of restaurant will come with its own set of...

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What is a Quick Service Restaurant?

If you walk down a busy street in downtown Toronto, you’re likely to encounter a fast food restaurant like Mary Brown’s, McDonald’s, Tim Hortons, or Wendy’s on almost every street corner. Over the last...

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KFC vs. Mary Brown’s Franchise Comparison

Opening a restaurant on your own for the first time can be an incredibly challenging and stressful experience. And unless you have an endless stream of capital to invest, it can pose a significant...

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Swiss Chalet vs. Mary Brown’s Franchise Comparison

Have you ever visited a Swiss Chalet or Mary Brown’s and wondered what it would be like to own a franchise restaurant of your own?  If you’ve considered joining a franchise but want to know more about...

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Chick-fil-A vs. Mary Brown’s Franchise Comparison

Anyone with an entrepreneurial spirit has likely considered joining a franchise. Restaurant franchises are a lucrative business opportunity, especially for those who are new to the industry.  There are...

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Mary Browns vs. Popeyes Franchise Comparison

Wouldn’t you rather get a sample before ordering the entire menu? If you’re hungry for fried chicken franchise opportunities, we’ve got you covered. Mary Brown’s is going head to head with Popeyes so...

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How Restaurant Interior Design and Layout Affects the Business

Restaurants are more than just a place to eat. In addition to providing delicious food, customers also expect a welcoming atmosphere that enhances their dining experience. This is where restaurant...

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What is Restaurant Branding and How to Develop Your Brand?

Restaurant branding is all around us. On the billboards we pass, in the ads we watch on television, and in the coupons that we receive in our mailboxes.  Restaurant branding makes your restaurant...

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The Do’s and Don’ts of Restaurant Marketing

The restaurant industry is a highly competitive one. So if you want to be successful in this landscape, restaurant marketing is a must.  With so many restaurants vying for attention, it’s not enough to...

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